At Hike (accessible at https://hike.com.ng), we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your data when you interact with our website and services, including our social media boosting and account enhancement offerings. By using Hike, you agree to the practices described in this policy.

We collect various types of information to provide and improve our services. This includes:

• Personal Information: When you sign up, purchase a service, or contact us, we may collect details such as your full name, email address, phone number, billing information, and any other data you voluntarily submit.
• Service-Related Data: Information you provide when using our boosting services, such as social media account details (e.g., usernames or links), preferences, or specific instructions for your campaigns.
• Communications: Details from inquiries, feedback, or support requests you send to us.

• Website Usage Data: When you visit our site, we collect technical details like your IP address, device type, operating system, browser type and version, referral sources, pages visited, and timestamps of your activity.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to enhance your experience, track usage patterns, and personalize content. You may adjust your browser settings to refuse cookies, though this could limit access to certain features.

• If you connect your social media accounts to our platform, we may collect data provided by those platforms (e.g., account metrics or public profile details), subject to their privacy policies.

We use your data to deliver, maintain, and enhance our services. Specific purposes include:

• Service Delivery: Processing your orders, executing social media boosting campaigns, and managing your account.
• Improvement and Analytics: Analyzing usage trends to optimize our website, troubleshoot issues, and develop new features.
• Communication: Sending you transactional emails (e.g., order confirmations), service updates, promotional offers, or responses to your inquiries. You may opt out of marketing communications at any time.
• Legal Compliance: Ensuring adherence to applicable laws, regulations, or legal requests.

We do not sell, rent, or trade your personal information for marketing purposes. However, we may share your data under the following circumstances:

• Service Providers: With trusted third-party partners who assist us in operating our platform, such as payment processors, hosting services, or analytics providers. These partners are bound by confidentiality agreements.
• Social Media Platforms: When necessary to fulfill your boosting requests, we may share limited data with platforms like Instagram, Twitter, or others, in line with their terms.
• Legal Obligations: If required by law, court order, or government authority, we may disclose your information to comply or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction, with notice provided where required.

We implement industry-standard measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure. These include encryption, secure servers, and regular security assessments. However, no online system is entirely immune to risks, and we cannot guarantee absolute security of data transmitted over the internet.

You have control over your personal information:

• Access and Updates: You may review or update your account details by logging in or contacting us.
• Opt-Out: Unsubscribe from marketing emails using the link in our messages or by reaching out to us directly.
• Cookies: Manage cookie preferences through your browser settings.
• Data Deletion: Request removal of your personal data, subject to legal retention obligations, by contacting us.

Depending on your location, you may have additional rights under laws like the GDPR or CCPA, such as the right to access, correct, or port your data. Please contact us to exercise these rights.

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, meet legal requirements, or resolve disputes. For example, account data is kept while your account is active and for a reasonable period thereafter, unless you request deletion.

Our website may contain links to external sites (e.g., social media platforms). We are not responsible for their privacy practices, and we encourage you to review their policies before engaging with them.

Hike’s services are not intended for individuals under 13 years of age. We do not knowingly collect data from children. If we learn such data has been provided, we will delete it promptly.

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. For significant changes, we may notify you via email or a website announcement.