At Hike (https://hike.com.ng), we utilize cookies and similar technologies on our website to enhance your browsing experience, personalize content, improve our services, and analyze how our platform is used. This Cookie Policy explains what cookies are, how we use them, and your options for managing them. By accessing or using our website, you consent to our use of cookies as outlined in this policy, in conjunction with our Privacy Policy.

Cookies are small text files placed on your device (e.g., computer, smartphone, or tablet) by websites you visit. These files store information about your preferences, activities, and device settings, enabling websites to recognize you and provide a more tailored and efficient experience. Cookies can be temporary (session cookies, which expire when you close your browser) or persistent (stored until they expire or are deleted). We also use similar technologies, such as web beacons, pixels, and local storage, to achieve comparable purposes.

Cookies play a vital role in ensuring our website operates smoothly and meets your needs. Specifically, we use cookies to:

• Enhance the functionality and security of our platform.
• Understand how users interact with our services to improve performance and usability.
• Personalize your experience by remembering your preferences and settings.
• Deliver targeted content and advertisements relevant to your interests, including promotions for our social media boosting services.
• Measure the effectiveness of our marketing efforts and optimize traffic to our site.

We categorize the cookies on our website based on their purpose. Below are the types we employ:

• Purpose: These cookies are critical for the basic operation of our website. They enable core functionalities such as page navigation, secure logins, and access to your account or order details.
• Examples: Authentication cookies, session management cookies.
• Note: Without these cookies, you may not be able to use our services effectively.

• Purpose: These cookies collect anonymous data about how visitors use our site, such as which pages are visited most often, how long users spend on them, and any errors encountered. This helps us optimize our website’s performance and troubleshoot issues.
• Examples: Google Analytics cookies.
• Note: Data collected is aggregated and does not identify you personally.

• Purpose: These cookies enhance your experience by remembering your choices (e.g., language preferences, previously viewed services) and providing additional features tailored to your needs.
• Examples: Preference cookies, form autofill cookies.
• Note: Disabling these may limit personalization options.

• Purpose: These cookies track your browsing behavior across our site and others to build a profile of your interests. They enable us and our partners to display ads for our boosting services that align with your social media goals.
• Examples: Ad network cookies, social media tracking pixels.
• Note: These may be set by third parties (see Section 4).

We leverage cookies to achieve the following:

• Secure Browsing: Ensure a safe and reliable experience when you log in, place orders, or manage your account.
• Performance Insights: Analyze user behavior (e.g., click patterns, page load times) to refine our website and services.
• Customization: Tailor content, such as recommended boosting packages, based on your interactions and preferences.
• Marketing: Deliver personalized ads and measure their impact, helping us promote Hike effectively.
• Service Delivery: Support the execution of social media boosting campaigns by tracking relevant metrics.

In addition to our own cookies, we collaborate with trusted third-party partners who may place cookies on your device. These include:

• Analytics Providers: Tools like Google Analytics help us understand site usage and improve functionality.
• Advertising Networks: Partners such as social media platforms or ad agencies use cookies to serve relevant ads based on your interests and browsing history.
• Service Integrations: Third-party tools linked to our boosting services (e.g., social media APIs) may set cookies to facilitate campaign execution.

These third parties have their own privacy policies, which we encourage you to review. We do not control their data practices but ensure they align with our commitment to your privacy.

You have full control over how cookies are used on your device:

• Browser Settings: Most browsers (e.g., Chrome, Firefox, Safari) allow you to accept, block, or delete cookies. Visit your browser’s “Help” or “Settings” section for instructions.
• Cookie Preferences: On your first visit, you may see a cookie consent popup where you can customize your preferences. You can revisit these settings via [insert link or instructions if applicable].
• Impact of Blocking: Disabling cookies may prevent certain features (e.g., account access, personalized recommendations) from working as intended. Essential cookies cannot be disabled as they are necessary for basic functionality.

For more information on managing cookies, visit resources like www.allaboutcookies.org.

Cookies containing personal information are handled in accordance with our Privacy Policy. We use reasonable measures to secure this data, but please note that no online transmission is entirely risk-free.

We may revise this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly. Your continued use of our website after changes are posted signifies your acceptance of the revised terms. For significant updates, we may notify you via email or a website announcement.

If you have questions, concerns, or need clarification about our use of cookies, please reach out:
Email: support@hike.com.ng
Phone: +234 912 628 5456

We’re committed to transparency and ensuring your experience with Hike is both enjoyable and secure. Thank you for trusting us!